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Warranty

  • Categories:DIV-Warranty
  • Time of issue:2021-11-26 14:14:49
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WARRANTY

 

Thank you for using Weefine products!

 

Warranty Period

1. The whole product and its accessories (except batteries) enjoy an 18-month warranty from the date of purchase.

2. The battery is guaranteed for 12 months from the date of purchase.

3. Terminal customers should go to weefine's official website for warranty activation within 7 days after purchasing the product.

 

Maintenance methods

1. Repair or replace the product according to the specific faults.

2. All replaced parts, accessories, or products are brand-new.

3. The Replaced parts and accessories enjoy the remaining times of 18 months of the original warranty period or 90 days from the date of repair or replacement. Choose the longer one

4. If there is any problem with the accessories, it will be replaced with a brand-new one

 

Maintenance fee

The maintenance fee is usually the sum of the following expenses.

1. Spare parts cost: This is the cost of the spare parts that need to be replaced.

2. Maintenance cost: This is the cost of technical inspection and analysis, as well as the man-hour cost of repairing.

3. Freight: freight incurred during the transportation of goods.

 

Liability Exemption

1. We have the right to reject the warranty if the warranty is not activated or the warranty card is not filled in and the receipt can not be provided.

2. If the information of purchase date, customer name, store name are not filled in the warranty card, or the warranty period is changed, we will have the right to reject the warranty.

3. This warranty will be void if the products or any of the accessories are tampered with repair, modification, change or damage without weefine's authorization.

4. We have the right to reject the warranty for any failure or damage caused by improper operation such as falling or hitting during transportation or movement after purchase.

5. We have the right to reject the warranty for failure or damage caused by fire, earthquake, flood, lightning strike, other natural disasters and pollution, smoke damage, gas damage (vulcanized gas, etc.), abnormal voltage, power supply (voltage, frequency) not specified.

6. We have the right to reject warranty for damage caused by using in chlorinated or contaminated water and prolonged exposure to heat sources.

 

Compensation

1. The situation belongs to the liability exemption.

2. Beyond the warranty period.

 

Weefine has the right to change the maintenance methods.

If Weefine products can not be repaired in the country of origin, you may be liable for shipping and handling charges. If you seek for repair in other countries of regions, you are subject to all applicable import and export laws and regulations, and responsible for all duties, VAT and other related taxes and charges.

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Contact:

 

Add: No. 101, first floor, building 3, No. 25, Xiebian section, Jiamei building, No. 25, Guangfo road, Xiebian village, Dali Town, Nanhai City, Foshan City

 

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